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What do our clients think?
While writing I would like to commend the telephone helpline, which I found very helpful in sorting me out when I got in a muddle online!
Mr H - Aged 81 years old
UK, July 2018
I just want to take the time to say thank you for all the time and effort you have spent in getting my issues resolved. It is very much appreciated. After being given no customer care what so ever from my previous service provider, I can honestly say you guys are brilliant.
UK, July 2018
I want to pass on my gratitude at how seamless and prompt the transfer of my ISA and SIPP have been. It’s been completely above and beyond expectations and I was absolutely delighted with the process.
UK, June 2018
The new app for Android is fantastic. It is one of the best apps I have used in years.
UK, January 2018
"Can I just say what a great service I get from Charles Stanley Direct. Everybody is so patient and helpful whether it be on the phone or on email. I love your company, you always go the extra mile."
Cambridgeshire, April 2017
Without a single exception, and over a number of years, I have found that the person who first picks up your phone always solves all of my problems. They are always very helpful, pleasant, and are all very well trained. Thank you.
Middlesex, March 2017
For the record, I have found the customer service provided by CSD to be excellent and would recommend them.
UK, February 2017
of our clients would recommend us to a friend.
of our clients are very satisfied with our client service.
Data taken from 3315 clients taken between 01/01/2017 – 22/02/2017.